AGCO hits Betty with C$120,000 penalty

• Ontario’s AGCO ordered Betty Gaming to pay C$120,000 in penalties over age-verification and player-eligibility failures on Betty.ca.
• Nine individuals under 19 created accounts, deposited funds and gambled; 14 more created accounts without depositing.
• Betty may appeal to the Licence Appeal Tribunal within 15 days, as it expands into Alberta and the UK.

Betty Gaming has been ordered to pay C$120,000 in penalties by the Alcohol and Gaming Commission of Ontario after weaknesses in its age-verification and player-eligibility controls allowed underage individuals to access Betty.ca.

Nine people under 19 deposited funds and gambled; 14 more opened accounts without depositing. The AGCO said it was notified in November 2025 after Betty identified the vulnerability itself.

What the checks missed

Betty’s age-restriction and eligibility controls exist to stop anyone under 19 from registering, let alone funding an account. Nine people did both before the gap was caught. Fourteen more got as far as opening accounts.

The AGCO found Betty in breach of section 3.01, requirement 1(a), which prohibits underage individuals from creating accounts, logging in or gambling, and section 3.04, which requires operators to collect, save and validate player information as complete and accurate before an account is created.

Betty’s notification to the regulator in November 2025 didn’t prevent a finding of breach.

Dr. Karin Schnarr, CEO and Registrar for the AGCO, said:

“The legal age requirement is one of the most basic and important safeguards in Ontario’s regulated gaming market. Young people must not be able to create accounts, deposit money, or gamble online. Registered operators are responsible for making sure their systems work before those systems go live. When those responsibilities are not met, we will take action to protect young people and uphold confidence in Ontario’s regulated market.”

A regulator with momentum

Betty may appeal the order to the Licence Appeal Tribunal, an adjudicative body under Tribunals Ontario that sits independently of the AGCO, within 15 days. Betty had not issued a public response as of publication.

The order adds to a run of AGCO enforcement this year. In January, FanDuel Canada was penalized C$350,000 for failing to identify, respond to and report suspicious betting activity across 144 bets from three player accounts on Czech Table Tennis Star Series matches.

In May, Relax Gaming and Arrise Solutions were each ordered to pay C$40,000 after their games turned up on unregulated sites still reachable by Ontario players.

Those cases centred on integrity monitoring and supply-chain oversight. Betty’s is more elemental: keeping underage users off a regulated platform in the first place.

Expansion on three fronts

The order lands mid-expansion. Betty entered Alberta on July 13, becoming a multi-market operator for the first time since its 2023 Ontario launch, reporting $90.2 million in Q2 net revenue, up 113% year over year, with active players climbing past 167,000 in June.

It also went live in the UK on June 1, under a UK Gambling Commission licence active since April 1, its first market outside Canada.

Betty now answers to three separate regulators, each with its own player-protection standards. Ontario’s finding doesn’t say anything about Alberta or the UK, but it does put a number on what happens when one jurisdiction’s controls fall short.